How to Access Telstra Air


How to access Telstra Air Network for just $2! To access the Telstra Air Network you need to have a suitable Telstra service and have a registered account. This includes the Telstra Pre-paid mobile broadband, which has starter kits available from $2. Telstra Pre-paid starter kits from most major supermarkets, post offices and of course Telstra stores.

How to Access Telstra Air

Telstra Air Hotspot

What is the Telstra Air Network?

You may be familiar with the pink Telstra payphones that can be found in popular and particularly tourist locations throughout Australia including the Gold Coast. Indeed there are at least five just in Cavill Avenue Surfers Paradise. The pink payphones are just some of the locations providing access to the Telstra Air Network. Others include some Telstra stores and thousands of homes around Australia. The Telstra Air Network is a massive network of WiFi hotspots that allow access to the internet. Access to the Telstra Air Network is included in many home broadband plans and Telstra Pre-paid mobile broadband. Once you register your Telstra Pre-paid mobile broadband service you will also have created a Telstra Account. It is Telstra Account username and password that is used to log into the Telstra Air Hotspot.

Currently Telstra is making this offer available until 27th of March 2018 or when the Telstra Sim expires. The Telstra Pre-paid mobile broadband sim are normally deactivated six months after the credit runs out. This would be a total of seven months unless you recharge the service.

Telstra Air Network Speeds

Telstra Air Speeds vary greatly depending on type of Telstra Air hotspot you are connecting to, how many other people are using that particular hotspot and in some case, where it is located.

  • Telstra Pink Payphones
    Typically provide 10Mbps download and 1Mbps upload. The stunning exceptions are the ones around Cavill Avenue Surfers Paradise, where we have obtained 25Mbps down and 31Mbps up.
  • Telstra Stores
    These can vary greatly. Outside the store at Pacific Fair Broadbeach we obtained 33Mbps down and 48Mbps up. This compares well to the 5Mbps down and 1Mbps up outside the store in Stockland Burleigh Heads Shopping Centre. Similar speeds were seen at the Telstra store at The Pines Elanora. Users have reported speeds as high 210Mbps down and 170Mbps up at other stores in the region. This very impressive result was from the store at Westfield Chermside.
  • Domestic WiFi Hotspots
    Many residential Telstra fixed line broadband customers have Telstra Air WiFi hotspots in their homes. This allows visitors and people walking past in the street to access the Telstra Air Network without impacting on the residential customer’s quota. The system is also designed to have limited impact on the speeds obtained by the residential customer when using their home network. As a result only one Telstra Air user at a time can connect to these hotspots and the speeds are limited to a maximum of 2Mbps down and 1Mbps up.

See Also

Telstra Air Free WiFi


Telstra and Telstra Air are Trademarks of Telstra LTD.

Declaration of Related Party Interests

This article is for informational purposes only. It is not an advertisement. Mi Marketing Pty Ltd, the parent company of Mi Tech Support, has not received any remuneration or benefit in kind for the publishing of this article. Mi Marketing Pty Ltd does use Telstra services on a commercial basis and at market rates. At the time of publication none of the directors or shareholders of Mi Marketing Pty Ltd held shares in Telstra, however it is likely that their superannuation and/or managed funds did hold shares in Telstra.

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