Onsite Gold Coast Computer Repairs for business and home users. One of our experience computer repair team can visit your business or home to conduct the required repairs. If the computer repair is more of computer support nature, then we can provide telephone or remote secure computer support service for much less than an onsite computer repair.
Onsite Gold Coast Computer Repairs
From $98 - No Fix No Fee
We can come to your Gold Coast business or home and provide a professional computer repair service for a very affordable price. In the following suburbs: Burleigh Heads, Reedy Creek, Palm Beach, Elanora, Tallebudgera, Currumbin, Currumbin Valley and Tugun we can come to you for just $98. Other locations within central Gold Coast, Southern Gold Coast and Tweed area for just $119.
Remote Gold Coast Computer Repairs
Many computer repair type issues can be solved over the telephone or via secure remote access to your computer. With our $15 telephone computer repair service you can afford to solve many annoying computer problems without blowing your budget. Our computer telephone support is provided by Australian based and native English speakers. For $15 we provide you with 15 minutes of telephone or secure remote service into your computer over the internet. If an onsite visit on the Gold Coast is required, then the telephone support charge and time is deducted from the onsite computer repair fee.
No Fix No Fee Policy
Our No Fix No Fee policy only applies for a single issue, problem or fault. Where an issue, problem or fault involves multiple issues the No Fix No Fee policy only applies to one issue. Additional issues are then charged at an hourly rate. If there are known to be multiple issues or problems then the service call must be booked on an hourly rate. The first hour of an hourly rate service call is charged as follows: Burleigh Heads, Reedy Creek, Palm Beach, Elanora, Tallebudgera, Currumbin, Currumbin Valley and Tugun are $98. Other locations within central Gold Coast, Southern Gold Coast and Tweed area are $119. Subsequent work within the same service call is then charged in 15 minute blocks at $25. The rates and costs for all service calls does not include parts.
Recently Completed Gold Coast Computer Repairs
- Issue: WiFi dropping out at one end of house.
Solution: Extended WiFi network using Ethernet over Power line (EoP) adapters with the one being a combined WiFi access point and EoP adapter.
- Issue: Home based business wanted friends and clients to have access to WiFi, but not their network.
Solution: Created a guest WiFi network with no access to shared resources on rest the network and no access between guest WiFi clients.
- Issue: Business wanted staff to have secure remote access to network server.
- Solution: Setup VPN server in office and VPN client on remote worker devices.
- Issue: High performance notebook slow in many operations.
Solution: Upgraded notebook to SSD (solid state drive) and transferred contents of original hard drive to new SSD.
- Issue: Client found MS Windows 10 difficult to use compared to MS Windows 7.
Solution: Installed alternative Start button with familiar interface and created dedicated desktop short cuts.
- Issue: Windows reporting hard disk faults
Solution: Transferred contents to new hard disk. Replaced old with new hard disk. Securely wiped faulty drive.
- Issue: Desktop computer could no longer connect to the network.
Solution: Network card on motherboard had been damaged by nearby lightning strike. Disable on board network card and installed a new network card.
Computer Repairs We Don’t Recommend
Some computer repairs aren't worth doing as the cost of parts and labour along with the delay in obtaining the parts can make the repair undesirable.
Laptop Screens or Displays
This is one type of repair that should be considered carefully before undertaking. Generally they are not worth doing. The impact that typically causes a notebook screen to break is normally strong enough to break or damage other components inside the laptop.
Frequently a laptop that has its screen replaced will work for six months or so and then start to suffer intermittent problems or complete failure. Not in the display, but elsewhere in the laptop. These problems are caused by the initial impact, combined with the stress of moving or carrying the laptop. Additionally stresses on laptop components have to handle the stress of heat expansion when operating and contraction when turned off.